Returns & Refunds

Order cancellation

All orders can be canceled before they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.

Refunds

Your satisfaction is our #1 priority. We want everyone shops on djamastore.com with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Once we receive your item, we will inspect it and notify you that we have received your returned item . We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a full refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Returns

All our products are backed with 30-day money back guarantee. We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. You only should return it at your expense.

If you have any questions, please send us a message on Contact Us page or contact us at support@djamastore.com ,we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.